Q.  What are the documents required for First Time Applicant?
A.   First time applicant will have to submit us the documents like Company Registration Form,        Letter of Authorization, a front photocopy of your identification card for DigiCert Smart Card        application.

Q.  What is a DigiCert Smart Card?
A.   DigiCert Smart Card acts as a security smart card for applicant to securely access and carry        out transactions on the official government website.

Q.  How much does DigiCert Smart Card costs?
A.   DigiCert Smart Card costs RM145 and it has to be renewed every 2 years. You are required to        purchase the accompanied smart card reader, if you are a first time applicant. The total costs        for both will be RM375 and it is being paid to DigiCert Sdn. Bhd.

Q.  What is Notification Note and Product Information File?
A.   Notification Note is formerly known as MAL numbers before year 2008. It is an authorized        note issued by local authority enabling your company to import and distribute your        submitted product in Malaysia.

      Product Information File consists of four (4) parts in accordance to the ASEAN Cosmetic       Directives.It contains necessary safety information pertaining your product which you have       submitted to the local authority, and you are advised to keep this file in your premises for       post market surveillance purposes.

Q.  How to define a product or a variant?
A.   A product is defined as one or more SKUs sharing the same percentage of composition of        ingredients.For example, Day Cream 30ml, 60ml, 150ml will be regarded as one (1) product        submission.

       A variant is defined as one or more SKUs sharing same or similar percentage of composition        of ingredients but different colors, fragrance or flavors. For example, Lip Gloss (Strawberry),        Lip Gloss (Apple) will be regarded as variances. Each variant is considered as one (1) product        submission.

Q.  How long does it take to secure an approval?
A.   It normally takes not more than 5 working days to receive a Notification Note from the        authority, provided the documents provided are complete. Click here for more info.